AI receptionist for auto repair shops
Missed calls cost auto repair shops booked work. Your AI receptionist books service, captures vehicle details when they matter, handles pricing questions carefully and helps stranded drivers get to the next step.
What it looks like
Caller says their check engine light just came on
Doesn't guess from the symptom alone. Explains that your shop needs to inspect the car, shares the diagnostic fee if you list one and books the vehicle in.
Caller asks how much brakes cost for a 2020 Camry that's squeaking
Gets the year, make and model first. Gives the price only if your shop has approved it in business knowledge. If not, it says so plainly and books the inspection.
Caller is stuck in a parking lot and the car won't start
Starts with the next practical step. Gives your tow-in instructions or shop address, captures the caller details and logs the summary in your dashboard and email after the call.
What your receptionist handles out of the box
Books repair and service calls
Oil changes, diagnostics, brake checks, AC issues. Your receptionist gets the booking moving quickly and puts the vehicle on your dashboard calendar with the intake attached.
Collects vehicle info when it matters
For diagnostics and repair work, your receptionist asks for the year, make and model without turning the call into a long checklist. For simple questions like hours or a basic oil change, it keeps the call moving.
Handles pricing questions carefully
Auto repair callers want a number fast. Your receptionist gives pricing only when your shop has listed it in business knowledge. Oil change, brake service, diagnostic fee. If the price depends on what the tech finds, it says that instead of making one up.
Sets estimate expectations clearly
A lot of callers are worried about getting surprised by the final bill. Your receptionist makes the process clear: your shop inspects the vehicle first, then gives the estimate before work begins.
Handles tow-in and breakdown calls
When someone is stranded, the call needs to get practical fast. Your receptionist shares your towing instructions if you offer them, gives the shop address for the tow truck and captures what happened so your team has the basics before the vehicle arrives.
Never guesses at repairs
No phone diagnosis. No pretending a check engine light means one specific thing. No quoting major repair work from a short description. Your receptionist keeps the call honest, books the diagnostic and leaves the diagnosis to your techs.
Handles follow-up and comeback calls
If someone calls back about recent work, a noise that came back or a service question after pickup, your receptionist captures the details and logs the message for your team. It does not argue, guess at the cause or promise a fix on the phone.
Filters parts reps and sales calls
Parts vendors, tool reps, SEO pitches and fleet-sales outreach hit auto shops constantly. Your receptionist ends the interruption politely and logs the call in your dashboard.
Knows the words your callers use
Auto repair callers get specific fast. 'Check engine light.' 'Car won't start.' 'My brakes are squeaking.' 'Can I drop it off before work?' Your receptionist knows the difference between a quick pricing question, a tow-in and a real diagnostic booking.
Customize in minutes
No black box. Everything your receptionist knows is visible, and you can edit it.
See and control
Every piece of business knowledge your receptionist uses is editable from your organization's settings page. Services, diagnostic fees, drop-off instructions, towing notes, business hours and booking rules. Nothing hidden, nothing guessed.
Add instructions on top of what it learned
Your receptionist starts with auto-repair-shop best practices and what it reads from your website. Layer on anything specific to your shop. "Always mention we call before starting work." "Ask if the vehicle is drivable before booking diagnostics." Save the change, it's live.
Add your intake questions
Every caller can be asked what you care about. Year, make and model, what the car is doing, whether it is drivable and whether they are towing it in. It all lands with the booking or lead right after the call.
Try your AI receptionist
Paste your website. Go live in 5 minutes. 14-day free trial, no card required.