AI receptionist for small law firms
Missed calls cost small law firms consults. Your AI receptionist captures contact details first, collects conflict-check names, books the consult and leaves legal advice to you.
What it looks like
Caller was rear-ended yesterday and wants a lawyer
Gets the caller's name and phone first. Asks for the other driver so your firm can run a conflict check. Then books the consult while the caller is still on the line.
Caller pushes for a quick answer on whether they have a case
Doesn't weigh in. Captures the intake, notes the question and books the consultation so an attorney can review the facts.
Parent calling at 10 p.m., son just arrested on a DUI
Stays calm and captures the basics. Parent's name, callback number, son's name, where he is being held and what happened. The full summary lands in your dashboard and email after the call.
What your receptionist handles out of the box
Never gives legal advice
Your receptionist won't interpret statutes, predict outcomes or tell someone whether they have a case. It captures the intake, answers only what your firm has approved and moves the legal question to a consult with an attorney.
Qualifies by practice area
Personal injury, family, criminal defense, estate planning, landlord-tenant. Your receptionist can ask a couple of quick questions, figure out whether the matter fits your firm and keep the intake moving. If it falls outside your practice areas, it says so plainly instead of wasting the caller's time.
Captures name and phone first
Legal intake falls apart when the story starts before you have a way to call back. Your receptionist gets the caller's name and phone first, then moves into the details. If the call ends early, you still have the lead in your dashboard.
Runs conflict-check intake
Before a consult gets booked, your receptionist can ask for the names your firm needs for a conflict check. Opposing party, spouse, landlord, employer or other driver. If the caller won't share that yet, it notes the refusal in the intake so your team sees it before the meeting.
Captures time-sensitive matters clearly
Some legal calls come with a hard date. An arraignment tomorrow. Served papers with a deadline. A hearing this week. Your receptionist captures the timing details, the callback number and why it matters so the attorney reviewing the call gets the context fast.
Books phone, video or in-person consults
Every caller can choose the first meeting format you offer: phone, video or in person. Your receptionist books the consult onto your dashboard calendar with the intake details attached.
Handles current-client calls cleanly
Existing clients call with status questions, documents to send, court dates to confirm or a simple 'have my lawyer call me back.' Your receptionist captures the reason for the call, takes the best callback number and logs the message in your dashboard without pretending to know the case.
Filters vendor and sales calls
Legal marketing vendors, SEO pitches, court-reporting services and lead-gen spam hit small firms constantly. Your receptionist ends those interruptions politely and logs the call in your dashboard.
Knows the words your callers use
Legal callers do not explain things in neat order. They say "I got served," "my ex filed first," "I was hit by a truck," or "my son was arrested last night." Your receptionist knows those signals, captures the right intake details and keeps the call moving toward the next step your firm actually wants.
Customize in minutes
No black box. Everything your receptionist knows is visible, and you can edit it.
See and control
Every piece of business knowledge your receptionist uses is editable from your organization's settings page. Practice areas, consult types, intake questions, consultation fees and booking rules. Nothing hidden, nothing guessed.
Add instructions on top of what it learned
Your receptionist starts with law-firm best practices and what it reads from your website. Layer on anything specific to your firm. "Every PI consult is free." "Never book estate planning after 4 p.m." Save the change, it's live.
Add your intake questions
Every prospect can be asked the questions you care about. Matter type, county, deadline, opposing party and how they found your firm. It all lands with the lead in your inbox right after the call.
Try your AI receptionist
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