AI receptionist for locksmiths
Missed calls cost locksmiths booked jobs. Your AI receptionist handles lockouts fast, gives clear pricing up front, states the ID requirement early and books rekeys, smart-lock installs and car-key jobs without vague answers.
What it looks like
Caller is locked out of the house and wants to know the real price before dispatch
Gets to the point fast. Confirms the location, gives the lockout price from your business knowledge, states the ID requirement and gets the dispatch moving.
Parent says a baby is locked in the car on a hot day
Treats it like the emergency it is. Tells the caller to contact 911 right away first, then captures what your team needs for follow-up.
New homeowner asks whether they should rekey after closing
Answers clearly. Rekeying makes sense when you don't know who still has keys. Then it shares the rekey pricing your business knowledge supports and books the job.
What your receptionist handles out of the box
Handles lockouts fast
Residential, car and commercial lockouts are high-stress calls. Your receptionist does not turn them into a slow intake form. It identifies the job type, captures the location, gives the price, states the authorization rule and gets the job moving.
Gives pricing clearly
Locksmith callers have heard the bait-price game before. One number on the phone. A different one on-site. Your receptionist does the opposite. It gives the number your business knowledge supports and explains clearly when extra work would change the price.
States the authorization rule clearly
A real locksmith verifies who they are unlocking for. Your receptionist says that up front. Residential jobs need proof of residence. Car jobs need ID and registration. Commercial jobs need an authorized contact.
Knows when 911 comes first
A child locked in a hot car is not a normal dispatch. Neither is a break-in in progress or a medical emergency behind a locked door. Your receptionist handles those calls with the right order of operations instead of treating every urgent call like a normal job.
Books rekeys and new-lock installs
Move-in rekeys, lost-key situations, smart-lock installs and standard hardware changes are steady locksmith work. Your receptionist captures the job type, explains the next step and gets the appointment onto your dashboard calendar.
Handles car keys and fobs properly
Vehicle year, make and model matter. So does whether the caller lost every key or still has one working key. Your receptionist asks the questions that make car-key jobs easier to price and route before your team gets involved.
Qualifies commercial work
Master key systems, office rekeys, access-control questions and property-manager calls are not the same as a quick house lockout. Your receptionist captures the scope and contact details so those commercial jobs do not get lost in the rush of dispatch calls.
Filters the lead-gen pitches
Locksmith shops get hammered by aggregator calls, SEO sales and payment-processing pitches. Your receptionist ends the interruption politely and logs the call in your dashboard without wasting your dispatcher's time.
Knows the words your callers use
Locksmith callers get specific fast. "Locked out." "Rekey." "Smart lock." "All keys lost." "Key fob." "Master key." "ID and registration." Your receptionist knows the difference between a dispatch, a scheduled job, a commercial callback and a call that should never be treated like a normal job.
Customize in minutes
No black box. Everything your receptionist knows is visible, and you can edit it.
See and control
Every piece of business knowledge your receptionist uses is editable from your organization's settings page. Lockout pricing, rekey rates, after-hours surcharges, service area, authorization rules, offered vehicle types and trust details like licensing or insurance. Nothing hidden, nothing guessed.
Add instructions on top of what it learned
Your receptionist starts with locksmith best practices and what it reads from your website. Layer on anything specific to your shop. "Always say the after-hours rate before giving ETA." "Do not take BMW or Mercedes key jobs." Save the change, it's live.
Add your intake questions
Every lead can be asked what you need to know. House, car or business. Address. Year, make and model. Lost all keys or not. Whether they have ID, registration or another proof of authorization. It all lands with the dispatch or appointment right after the call.
Try your AI receptionist
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