AI receptionist for med spas
Missed calls cost med spas booked consults. Your AI receptionist books consultations, answers the pricing questions people ask first, handles returning-client bookings and keeps the line clear between front-desk help and provider advice.
What it looks like
New caller asks about Botox pricing and then wants to know how many units they need
Shares the pricing your business knowledge supports, captures name and phone early and draws the line where it should. It books the consultation instead of pretending to map out a treatment plan over the phone.
Nervous caller asks about lip filler and says they do not want to look overdone
Handles the concern like a real front desk, not a sales script. Reassures the caller without making promises, explains the consultation step and gets the booking locked in while the caller still feels comfortable.
Existing client wants a Botox touch-up and prefers Thursday afternoon
Treats it like a returning-client booking, not a brand-new intake. Checks availability, books the visit and gets it onto your dashboard calendar without dragging the call out.
What your receptionist handles out of the box
Books consultations fast
Most med-spa calls are really consultation calls in disguise. Botox questions, filler questions, skin concerns, body-contouring curiosity, "I just want to look refreshed." Your receptionist gets the caller details early and moves the conversation toward the consult instead of a long phone discussion.
Answers pricing questions clearly
Med-spa callers compare prices. They ask about units, syringes, Hydrafacials, memberships and packages. Your receptionist shares the prices your business knowledge supports and says plainly when a custom plan needs a consultation instead of making up a number.
Never gives treatment advice
Your receptionist does not recommend treatments, comment on how many units someone needs or act like a provider. It keeps the line where it belongs and books the consult so your clinician can handle that part.
Handles self-conscious callers calmly
A lot of med-spa callers are not casual. They are nervous, embarrassed or trying to say something personal without saying too much. Your receptionist keeps the tone warm and non-judgmental so the call feels safe enough to keep going.
Books returning clients directly
Not every call needs a consultation. Returning clients calling for a Botox touch-up, a Hydrafacial, a peel or another routine visit should not get forced back to square one. Your receptionist can book those appointments straight onto your dashboard calendar when your rules allow it.
Explains memberships and packages
Membership questions matter because they often decide whether someone books. Your receptionist can explain what is included and how it fits with the treatments or pricing listed in your business knowledge.
Routes complaints and reaction concerns fast
A caller upset about a result or worried about a reaction should not get a soft, generic message-taking experience. Your receptionist captures the essentials and logs the concern clearly so your team can follow up quickly.
Filters the vendor pitches
Device reps, skincare distributors, marketing agencies and software demos hit med spas constantly. Your receptionist ends the interruption politely and logs the call in your dashboard without wasting your front desk on it.
Knows the words your callers use
Med-spa callers get specific fast. "Botox." "Lip filler." "Hydrafacial." "Membership." "Consultation." "I do not want to look fake." "How much per unit?" Your receptionist knows the difference between a price shopper, a nervous new lead, a routine returning client and a caller who needs provider follow-up.
Customize in minutes
No black box. Everything your receptionist knows is visible, and you can edit it.
See and control
Every piece of business knowledge your receptionist uses is editable from your organization's settings page. Treatments, consultation rules, pricing, memberships, prep notes, office hours and callback rules. Nothing hidden, nothing guessed.
Add instructions on top of what it learned
Your receptionist starts with med-spa best practices and what it reads from your website. Layer on anything specific to your practice. "Always capture name and phone before discussing filler pricing." "Log post-treatment swelling concerns for provider follow-up." Save the change, it's live.
Add your intake questions
Every lead can be asked what you need to know. New or returning client, treatment of interest, preferred format, timing and the right callback details. It all lands with the consultation, appointment or lead right after the call.
Try your AI receptionist
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